Delivery Standards

FAQ
Posta Uganda Customer Service Charter
CUSTOMER INFORMATION
Delivery Standards Parcels 2016 Uganda
International Mail Delivery Standards
Domestic Mail Delivery Standards
EMS Delivery Zones
EMS Delivery Standards

EMS Courier Services

EMS Courier Services are offered both domestically and internationally.

EMS Courier, the guaranteed worldwide courier service, is the premium service providing customers with urgent, time certain deliveries.

Benefits Include:

  • Time certain delivery
  • Door to door service.
  • Signature proof of delivery
  • Internet tracking and tracing for international consignments
  • Additional insurance available against loss or damage
  • Suitable for document traffic.
  • Suitable for parcel traffic

Collection:
We offer a free door-to-door collection and delivery service to our customers.

Delivery Times:
EMS guarantees same day delivery within Kampala and the same town. We delivery within 48 hours, anywhere in Uganda.

Proof of Delivery:
We provide proof of delivery on domestic items.
For deliveries outside Uganda, there are Track and Trace facilities. Here one can track the progress of items sent until they reach the mail recipient.

Areas of Acceptance:
To see where we accept deliveries within Uganda, please see our list of EMS Areas of Acceptance. 

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