Private Letter Boxes


The Box Rental Service provides you with a private letterbox through which you can receive your correspondence. All you have to do is to rent the box at the set price.

How to get a personal P.O Box Number?

Go to the Post Office of your choice fill out an application form, you will immediately be allocated a P.O Box Number.

How much does a P.O Box cost?

Annual Rental costs can by following this link

Customer letterbox information

Renting a letter box:

  • Upon renting a private letterbox you will be issued with a renter's authority card. The card may from time to time be requested for when taking valuables at our counters.
  • For your own convenience you are requested to open your letters outside the boxes area. Opening /reading letters in this area may lead to you being unnecessarily questioned by the security officials.
  • For security purposes no external items should be kept or placed in your box.

Dealing with wrongly addressed mail in your letterbox:

  • Letters found in your box addressed to persons you don't know should not be taken or destroyed.
  • You should:
    • First cancel the box number.
    • Where possible indicate the reason for doing so e.g. Unknown, wrong number, left the country, died etc.
    • You are then requested to place such letters in the wrongly addressed wooden boxes provided in the box area.
  • Below are some of the reasons why a letter not belonging to you may be found in your box
    • Your box may be reissued and the letter may belong to a previous owner.
    • The wrong address may have been used by the sender Note: The above are the more likely reasons for finding unfamiliar letters in your letterbox this does not suggest sharing of the box.

Security of your letterbox:

  • Remember to always lock your letterbox.
  • Place your key in a secure place
  • Please report any perceived mail violation

Postage prepaid

This is a prepaid service for both domestic and international mail which is very convenient for clients handling large volume of mail. Under this arrangement, a client is required to sign a contract with Posta Uganda and makes an advance payment from which every consignment He/she brings for posting will be charged. He/she will be provided with a monthly statement showing the number of transactions and amount charged.

Benefits

  •         Convenient
  •         Saves time
  •           Secure

Location & Contacts

Plot 35, Kampala Road Kampala

P.O Box 7106, Kampala, Uganda

Tel: 256-414-255511 - 5,

256-414-340915 - 9

Email: customercare@ugapost.co.ug  (link sends e-mail)

UPL WhatsApp line: 0797 298 493

 

Working Hours

Monday - Friday 8:00a.m - 6:00p.m

Saturday 9:00a.m - 2:00p.m

Sunday: Closed

 

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