EMS Courier Services

EMS Courier Services are offered both domestically and internationally.

EMS Courier, the guaranteed worldwide courier service, is the premium service providing customers with urgent, time certain deliveries.

Benefits Include:

  • Time certain delivery
  • Door to door service.
  • Signature proof of delivery
  • Internet tracking and tracing for international consignments
  • Additional insurance available against loss or damage
  • Suitable for document traffic.
  • Suitable for parcel traffic

We offer a free door-to-door collection and delivery service to our customers.

Delivery Times:
EMS guarantees same day delivery within Kampala and the same town. We delivery within 48 hours, anywhere in Uganda.

Proof of Delivery:
We provide proof of delivery on domestic items.
For deliveries outside Uganda, there are Track and Trace facilities. Here one can track the progress of items sent until they reach the mail recipient.

Areas of Acceptance:
To see where we accept deliveries within Uganda, please see our list of EMS Areas of Acceptance.


EMS Contract Service

The EMS Contract Service is the easeist and most convenient way to send and receive mail anywhere in Uganda and the World. You have the option of a pre-paid or post-paid contract with EMS to convey your mail on a regular basis.

Payment Plan
We have two payment options:-

a) Prepay
A specified amount of money is deposited with Posta and the account will be reduced by the amount due to Posta whenever mail is posted.

A statement of transactions will then be prepared at the end of each month.

b) Post Paid
Posta Uganda would send a detailed transactions invoice at the end of every month.

We offer a regular business collection and delivery service. Pick up is at no cost to you.

Delivery Times
EMS guarantees same day delivery within Kampala and the same town. We guarantee delivery within 48 hours, anywhere in Uganda.

All EMS delivery items are automatically compensated against loss or damage.

Tracking/Tracing & Proof of Delivery:
For international deliveries, we have Track and Trace facilities, which enable us to track the progress of mail sent until they reach the recipient. We provide proof of delivery for domestic items sent.


Service Packages offered:

1) Contractual Service Package:

This package is specifically designed for customers dealing in bulk mail. With this package customers enter into an agreement with EMS and are billed at the end of the month. This package comes with a bonus free pick-up service and special rates.

2) The 'M'-Bag Service Package:

This service ensures total security of mail between the drop off office and its final destination. Mail is delivered in special bags with a locking facility, which ensures that your mail is secure. This package is recommended for contractual customers.

3) On Demand Service Package:

Under this package, a customer simply calls on the nearest EMS office and pays as they post their particulars. This service does not require one to sign any agreements with EMS. 


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