DELIVERY STANDARDS

DOMESTIC MAIL DELIVERY STANDARDS
(MAILS POSTED BEFORE 12:00 NOON ON EACH WORKING DAY)

 

Description

Number of days

Delivery standard

1

Ordinary Mail posted  for delivery in the same office

Same day delivery

 J= Day of arrival of the item at the office      of destination.

 J+0 e.g. General Post office for  delivery at General Post Office

2

Intra town mail

Next business day delivery

J+1

3

Inter town mail (between major post offices and along Post bus routes)

2 business days


J+2

4

Posted at GPO for delivery to areas off the Post bus routes)

3 business days

J+3

5

Hard to reach areas

4 Business Days

J+4

 
EMS DELIVERY STANDARDS FOR INBOUND ITEMS
(ITEMS RECEIVED AT THE OFFICE OF EXCHANGE BEFORE 10:00 AM)

 

Description

Number of days

Delivery standard

1

Zone 1 (Kampala)

Same day delivery

J+0

2

Zone 2 (Along the Post bus routes)

Items are delivered to the addressee within 24 hours

J+1

3

Zone 3 (Off Post bus routes)

Items are delivered to the addressee within 36 hours

J+2

INTERNATIONAL OUT BOUND ITEMS

4

International out bound

Items are delivered to the addressee within  5 working days.

J+5

 

Contact Info

Plot 35, Kampala Road Kampala

P.O Box 7106, Kampala, Uganda

Tel: 256-414-255511 - 5,

256-414-340915 - 9

Email: upl@ugapost.co.ug (link sends e-mail)

UPL WhatsApp line: 0797 298 493

 

Working Hours

Monday - Friday 8:00a.m - 6:00p.m

Saturday 9:00a.m - 2:00p.m

Sunday: Closed

 

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