Customer Service Centre
General Post Office
Plot 35 Kampala Road
Kampala, Uganda OR
P.O.Box 7106 Kampala
Tel Contact: +256-414 -255511/5 Ext. 282, 315
Email: firstname.lastname@example.org , email@example.com
Quick Help before you contact us
When can I call customer service?
Call +256-414-255511 Ext 282/315
Monday to Friday :- 8:00am - 05:00 pm
Saturday 9:00am :- 1:00pm
Who should I contact if I haven't received a specific item?
If you have a tracking number - Contact the Customer Service Centre at General Post Office on Kampala Road on
+256-414-255511/5 Ext 315 or visit the nearest Post Office for assistance.
If an item is lost - Contact the sender and ask them to track the item or file a claim.
If you aren't receiving mail - If you haven't received mail in 2 weeks period or if you're not receiving mail
regularly contact general customer service on firstname.lastname@example.org
How do I file a complaint or get general assistance?
For general assistance or complaints, please contact us on +256-414-255511 or via email. email@example.com